A visitor should feel even better here than they feel at home – carefree and pleasant. The architects they employ know that you cannot overdo it because comfort and functionality count most in the hotel. Stand out or die.Ĭurrently, the owners and managers of hotel facilities are doing their best to ensure that the hotels are not bland and dull, quite the contrary – they would like them to be expressive and with character.
The needs and preferences of the guests determine both the style of the arrangement and the functions carried out. How does the investor define the character of the hotel? For whom is it being built or renovated? Will it be a metropolitan business facility, an intimate hotel for lovers, an exclusive spa for mature ladies and gentlemen or an economical hotel for families with children? How many stars should it receive?
There exists no universal recipe for the perfect reception. Current legal guidelines are available here. Just as the hotel bathrooms have their own requirements, strictly defined by the regulations (which we wrote about on our blog here), also the reception space is subject to formal requirements.īefore you start designing a hotel reception, it is worth recalling the standards regarding the surface, equipment, and functions which should be met in the assumed category of the facility. The legal framework for designing a hotel reception How to design this space to efficiently serve and pleasantly surprise guests? How to while away their hours for check-in? How to ensure sparkling cleanliness, safety, and comfort? How to make the honest smile of the receptionists the icing on the cake crowning a pleasant, trouble-free stay? The following article is devoted precisely to these issues.
The appearance and arrangement of the reception area exposes the character of the hotel and way of treating its guests. And because one cannot make the first impression twice, it is worth trying to make it a favourable one. It is here where the first (and last) contact of the guest with the facility takes place. The hotel’s entrance area, with a reception in the main role, is a place of particular value.
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